Shipping policy
Shipping Destinations & Delivery Times
πΊπΈ United States
-
Standard Shipping: 5β8 business days
-
Express Shipping: 2β4 business days
-
Free shipping may be available on qualifying orders
π¨π¦ Canada
-
Standard Shipping: 6β10 business days
-
Express Shipping: 3β6 business days
πΈπ¦ Saudi Arabia (KSA)
-
Standard Shipping: 3β6 business days
-
Express Shipping: 1β3 business days
πͺπ¬ Egypt
-
Standard Shipping: 2β5 business days
-
Remote areas may require additional time
π¦πͺ United Arab Emirates (UAE)
- Standard: 2β4 business days
- Express: 1β2 business days
Shipping Costs
Shipping fees are calculated at checkout based on:
-
Delivery location
-
Package weight and size
-
Selected shipping method
Free shipping promotions may apply to selected products or order values
Customs, Duties & Taxes
For international shipments (USA, Canada, KSA):
-
Import duties, taxes, and customs fees may apply
-
These charges are determined by the destination country
-
Customers are responsible for any additional fees
Egyptian orders are not subject to import duties for domestic delivery.
Order Tracking
Tracking information will be provided via email once your order has been dispatched.
Please allow up to 24β48 hours for tracking updates to appear.
Delivery Issues
If you experience any problems with your delivery:
-
Incorrect or incomplete address may cause delays or return
-
Failed delivery attempts may require pickup from the courier
-
Contact us within 7 days of the expected delivery date if your package has not arrived
Shipping Restrictions
We currently do not ship to:
-
P.O. Boxes (for some carriers)
-
Military addresses (APO/FPO)
-
Countries not listed above
Lost or Damaged Packages
If your order arrives damaged or is lost in transit:
-
Contact our support team within 48 hours of delivery
-
Include your order number and photos (if applicable)
-
We will arrange a replacement or refund when eligible
Contact Us
For any shipping inquiries, please contact our support team at:
Email: cs@licenseebrands.com
Business Hours: Sunday β Thursday, 9:00 AM β 5:00 PM